Professional Installation
Convenient Service
Trailer Hitches
Bike Racks
Running Boards
Roof Rails
FAQs
Frequently Asked Questions
Does your mobile service cost more than service at a chain store?
Our price typically falls someplace in the middle. We firmly believe that the cheapest option is rarely the best value. Our aim is to provide you the best value, by coming to your home or wherever is most convenient for you to complete the installation. You will never be a number to us. We'll never upsell you products you don't need, we return calls and emails promptly, we’re friendly and experienced. Our motto is people over profits and our many 5 star Google reviews prove that we deliver the best value every time.
What else do you do besides hitches?
Lots! Including all towing related electrical components and brake controllers. We also install running boards, roof rails, splash guards, and Jeep sunroofs. If it's an automotive accessory that can be installed in your driveway, we're happy to do it! We also have bike racks, cargo carriers, and floor mats.
Do you install Goosenecks or Fifth Wheels?
No. The parts are difficult to transport to the job site, and the booking time is at least four hours, making it a job best done at a traditional shop.
Is there anything I need to do to prepare for my installation?
Yes. Please clean out your trunk prior to our arrival, ensuring it's free of all valuables and personal items, especially heavy or fragile items. If we'll be working in a parking lot, please park in a place out of the way of traffic. It's also a good idea to let security staff (if relevant) know to expect us. Washing your vehicle in the few days prior to your appointment is greatly appreciated as it reduces the dirt in the work area. Please do not use "tire shine" in the week prior to our arrival, we'll be working close to your tires, and the tire product gets messy for us and your vehicle.
Do you need access to electricity or a garage to provide my mobile service?
Our power tools are charged and ready to go, and we often work in driveways or parking lots. A covered space isn't needed as long as weather permits. If bad weather presents a safety or installation issue, we can discuss an alternate site, or reschedule. Cold weather can increase the risk of damage to plastic, so some jobs can not be completed in the open outdoors if it's under 50 degrees. For safety reasons, we don't work directly in the open if the "real feel" temperature is under 40, over 90, or if it is raining.
If I buy my own parts, will you install them? Yes. Purchasing your own parts will not necessarily improve how quickly we can schedule an appointment. We charge a minimum site-visit fee even if we cannot perform the installation, so please confirm that the parts are correct and undamaged. We do not warranty parts that were not purchased through us. • I found cheaper roof rails or running boards online. Will you install them? No. Off-brand products often fit poorly, create noise, or are less durable, so we install premium, name-brand roof rails and running boards. • Can you move a hitch from one vehicle to another? Sometimes, but typically only when both vehicles are a similar year, make, and model. Contact us to determine compatibility. • How soon can I get a hitch or other accessory installed? Parts not currently in stock typically arrive in 3–6 business days with free standard shipping. We schedule your appointment after the parts arrive, and the typical total turnaround from deposit to completed installation is approximately 1½–2 weeks. When the correct parts are already in stock, installation may be available within three business days or less. Expedited appointments depend on installer availability, and mobile service may not be available for rush installations. • Are evening or weekend installations available? Sometimes. Our office is open Monday–Friday from 9 AM–5 PM, and our standard appointment arrival windows are 10 AM–2 PM or 2 PM–6 PM. Evening, weekend, and alternate-time appointments may be available by prior arrangement. Availability is not guaranteed, and an additional fee may apply. • Do you keep parts in stock? Yes. We keep hitches for many of the vehicles we service most frequently, but inventory changes and popular parts can sell out. Contact us with your vehicle’s year, make, and model to confirm current availability.
4-Way Flat Connector Plug
7-Way Trailer Connector Plug
Do I need wiring?
It depends on what accessories you want to use with your hitch.
Wiring is NOT REQUIRED for these:
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Bicycle Racks
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Cargo Carriers
Wiring IS REQUIRED for these:
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Towing Trailer
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Light Bar
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Accessories with Lights (unless solar)
What kind of wiring do I need?
There are two types of wiring used with hitch accessories (pictured below):
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4-Way Flat Connector Plug (pictured left)
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7-Way Connector Plug (pictured right)
The images below show both the vehicle connector end and the trailer connector end for each plug.
the connectors for both the vehicle side and the trailer side for use when towing.
Do I need a brake controller?
It depends on a few general factors, but as a general rule, the following is considered:
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Is there an existing braking system on the trailer ? ("trailer" includes equipment like a camper or boat)
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Is the existing braking system in good functioning order? (if your boat or camper has brakes, they should work)
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Will you be towing more than 5000 pounds?
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Will what you are towing weigh more than what you will be towing it with?
For example, if you are towing a 3500 pound trailer behind a vehicle that weighs 3000 pounds, your vehicle probably doesn't have enough stopping power on it's own to come to a stop in a safe distance. It's worth mentioning that U-Haul and other most other trailer rental establishments do not have brakes on any of their trailers, regardless of trailer size. When brakes are present on these trailers, it's usually an inertia brake built into the trailer that doesn't require a controller inside the vehicle.
Is a Wireless Brake Controller Safe?
Absolutely. We exclusively install wireless brake controllers in vehicles that do not have a factory 7-way plug AND plug in for a brake controller. We prefer them because they are roughly the same price as a traditional brake controller but can be used with any vehicle with an existing 7-way plug, providing the customer with greater long term value than a traditional brake controller. These brake controllers do not use Wi-Fi or internet to communicate. The brake lights and actual braking function are powered with separate prongs in a 7-way plug. A wireless brake controller is essentially a fancy "jumper wire" between these two prongs. It uses Bluetooth technology to adjust the settings and send notifications to the user's phone. Once set up, the controller saves the user's settings automatically and rarely needs to be adjusted again. We've even had customers who left home without their phones but still had working brakes on their trailers!
What area does your service area include?
In SC we service:
Greenville, Simpsonville, Fountain Inn, Mauldin, Anderson, Oconee, Clemson, Pickens, Clinton, Landrum, Inman, Boiling Springs, Woodruff, Cowpens, Piedmont, Gaffney
In NC we service:
Columbus, Tryon, Rutherfordton, Saluda, Hendersonville, Flat Rock, Zirconia, Brevard, Woodfin, Arden, Fletcher, Asheville, Weaverville, Black Mountain, Marion, Forest City
Do not assume that because a trailer is small it will have a flat 4 plug, or because it's large it will have a 7 way plug. Trailers of all sizes can have either plug, and older or commercial trailers may have a different plug altogether. With few exceptions, we almost always install either a flat 4 plug only, or both a flat 4 plug and a 7-way plug.
The 4-Way Flat Connector Plug (pictured left) works as a connector to enable your vehicle brake lights to also power your trailer brake lights. The brake lights on your trailer will respond in tandem with your vehicle brake lights as you apply brakes when driving. For safety reasons, the brake lights on your trailer must be functional if you are driving at night, or anytime if your trailer obstructs your vehicle brake lights.
A flat 4 plug is not able to power a trailer's brakes, however. A brake controller is an accessory braking system that can be added to your vehicle to provide independent braking function for your trailer, in addition to your vehicle brakes. You will need a 7-Way Trailer Connector Plug or (pictured right) to power a brake controller system.
The 7-way plug provides auxiliary power for other functions as well, such as recharging camper batteries, activating a winch, powering interior lights in an enclosed trailer, or powering a wireless brake controller.